Patients want to feel special and to know that we care about them as a person, not just a patient. They want to know we care about what is going on in their life. At the DMC we want to be about more than medicine, we want to make a patient feel good as a person too.
Celebrating a patient’s birthday by surprising them with a balloon and card not only affects the person receiving it, but it also brings a smile to the face of others who witness it. I’m very proud to be a part of this video.